Terms and Conditions & Data Security for Dos Reyes Roatan

Last Updated: 01/06/26

Welcome to Dos Reyes Roatan (https://dosreyesroatan.com/). By accessing our website and booking our services, you agree to comply with and be bound by the following terms and conditions.

1. Booking and Reservations

• Eligibility: By booking, you confirm you are at least [21/25] years of age and possess the legal authority to enter into this agreement.
• Booking Confirmation: A reservation is only confirmed once the required deposit or full payment has been processed and you have received a confirmation email.
• Rental Rules: Guests agree to abide by the specific House Rules provided at the time of booking or check-in.

2. Credit Card Processing & Payments

• Payment Methods: We accept major credit cards (Visa, MasterCard, American Express, etc.) via our secure third-party payment processor.
• Authorization: By providing your credit card information, you authorize Dos Reyes Roatan to charge the total reservation amount, including applicable taxes, cleaning fees, and security deposits.
• Security of Data: We use industry-standard encryption to protect your financial information. We do not store full credit card numbers on our local servers; all payment data is handled by our PCI-compliant payment gateway.
• Currency: All transactions are processed in [USD/HNL]. Any currency conversion fees charged by your bank are your responsibility.

3. Cancellation and Refund Policy

• Standard Cancellation: [Insert your policy, e.g., Full refund if cancelled 30 days prior to arrival].
• No-Shows: Failure to arrive on the scheduled date without prior notice will result in the forfeiture of the full booking amount.
• Processing Fees: In the event of a refund, the credit card processing fees incurred at the time of booking may be non-refundable.

4. Security Deposits and Damages

• A security deposit may be “held” on your credit card prior to arrival.
• You are responsible for any damage to the property or its contents caused by you or your party during your stay.
• Dos Reyes Roatan reserves the right to charge the credit card on file for the cost of repairs, deep cleaning, or replacement of damaged items.

5. Liability

• Dos Reyes Roatan is not responsible for any accidents, injuries, or illness that occur while on the premises or while using its facilities.
• We are not responsible for the loss of personal belongings or valuables.
• Force Majeure: We are not liable for failure to perform our obligations due to events beyond our reasonable control, including but not limited to hurricanes, natural disasters, or government restrictions.

6. Use of the Website

• The content on this website is for your general information and use only. It is subject to change without notice.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

7. Privacy Policy

Your use of the website and booking system is also governed by our Privacy Policy, which explains how we collect and use your personal information.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Honduras. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts in Roatan/Honduras.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Dos Reyes Roatan Website: https://dosreyesroatan.com/ Email: julio@dosreyesroatan.com Phone: +504-3208-8400